BIEN, adaptogenic rituals for every one of your needs

Help & questions

Frequently asked questions.

Everything you need to know about our products, how to use them, shipping and returns. Another question? Email us at info@bien.health.

MushGlow

What is MushGlow?

MushGlow is a premium adaptogenic powder formulated to support mental clarity, boost natural energy, improve stress management and reveal radiant skin, thanks to functional mushrooms, adaptogens and eggshell-membrane collagen.

How do I use MushGlow?

Simply add one spoon (included) to the drink of your choice, hot or cold: coffee, matcha, smoothie… Stir well, or use a frother for an ultra-smooth texture.

What does MushGlow taste like?

MushGlow has a subtle earthy note from the mushrooms and adaptogens, and stays neutral in flavoured drinks. We don't recommend it with plain water.

When should I take MushGlow?

Whenever you need focus, energy, stress resilience and glowing skin. Most people prefer it in the morning.

What are the ingredients in MushGlow?

Lion's Mane 750 mg (cognitive function), Cordyceps 500 mg (energy, stamina), Chaga 500 mg (antioxidants), L-Theanine 500 mg (focus), Maca 750 mg (hormones, mood) and Collagen 300 mg (skin hydration).

What are the benefits of MushGlow?

MushGlow is designed to help you stay productive, focused and stress-resilient, while supporting radiant skin: mental clarity, sustained energy, reduced stress, hydrated skin, stronger hair and nails.

Can I take MushGlow if I'm pregnant?

Consult a doctor before use during pregnancy or breastfeeding, to ensure it's compatible with your individual needs.

Does MushGlow contain caffeine?

No, MushGlow is caffeine-free. It pairs well with a coffee or matcha, but is perfectly fine in a smoothie too.

Is MushGlow suitable for vegans?

MushGlow contains collagen derived from eggshell membrane: it is vegetarian, but not vegan.

Is MushGlow gluten-free and lactose-free?

Yes! MushGlow is gluten-free, dairy-free and made from natural ingredients.

Can I take MushGlow every day?

Yes! MushGlow is designed for daily use. Adaptogens actually work best when taken regularly.

How many servings does MushGlow contain?

Each pack contains 30 servings, enough for a month of daily use.

Gummies (CALM, FOCUS, POWER)

Why gummies?

The format isn't just tastier, it's also more effective. Partly absorbed in the mouth, gummies act about 30% faster than pills. And 80% of people finish a course in gummy form, versus only 50% for pills.

Which gummy is right for me?

FOCUS (Lion's Mane + Rhodiola + L-Theanine) for focus and memory. POWER (Cordyceps + Rhodiola + Panax Ginseng) for energy and stamina. CALM (Reishi + Ashwagandha + Saffron) for stress and sleep.

Where are our gummies made?

Made in France, our gummies are sugar-free, gluten-free, vegan and free from artificial ingredients, to high quality standards.

Where should I store my gummies?

Keep your gummies in a cool, dry place, away from direct sunlight, heat and humidity. No refrigeration needed.

What are adaptogenic mushrooms?

Adaptogenic mushrooms are a category of functional mushrooms known for their ability to support the body's resilience to stress, and to improve cognitive function and overall wellbeing.

When should I take my gummies?

FOCUS: 2 gummies in the morning for focus. POWER: 2 gummies in the morning for energy. CALM: 2 gummies in the morning or evening for relaxation.

Can I take gummies if I'm pregnant?

Consult your doctor before any use during pregnancy or breastfeeding.

Are our gummies vegan?

Yes! Our gummies are 100% vegan, plant-based, with no gelatine or dairy.

Are our gummies sugar-free?

Yes! Our gummies are entirely sugar-free.

Are our gummies gluten-free?

Yes! Our gummies are 100% gluten-free, thanks to careful ingredient selection.

Shipping, returns & tracking

Do you offer free shipping?

Free Point Relais delivery on orders over €49, shipped the same day for orders placed before 1 pm. France: Point Relais €4 (3 to 5 days), Standard home €5.90 (2 to 4 days), Express €11.50 (1 to 2 days). Europe: rates are shown at checkout.

Returns and refunds

You have a 14-day right of withdrawal after receipt, for unused and unopened products. Contact our customer service at info@bien.health with your order number to start a return. Refunds are processed within 7 to 10 business days. Return shipping costs are the customer's responsibility, except in the event of our error. For a damaged product, contact us within 3 days.

Discreet delivery

Your orders are shipped in a plain, unbranded box, to minimise any risk of theft and protect your privacy.

Where can I track my order?

After placing your order, you'll receive real-time email updates at every stage of shipping.

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  • Science-based dosingclinically dosed actives